Terms and Conditions v98 – Platform Usage Rules

01Account Eligibility & Registration

To register and use the v98 platform, you must meet the following requirements:

• Be at least 18 years old or the legal age of majority set in your jurisdiction, whichever is higher.
• Be an individual, not a company, organization, or other legal entity.
• Not being located in a region or jurisdiction where the use of our services is prohibited by local law.
• Have full legal capacity to enter into a binding agreement.
• Never having had an account previously closed or blocked by v98 for a terms violation.

By registering, you confirm that all information provided is true, accurate, and complete. v98 reserves the right to request identity verification documents (KYC) at any time to ensure member eligibility.

02User Account and Member Responsibilities

Upon successful registration, you are fully responsible for all activities that occur within your account. This includes:

• Keep your password and login credentials confidential at all times.
• Not sharing account information with any other party, including family members.
• Notify v98 immediately if you suspect your account has been accessed without authorization.
• Keep your personal information up to date at all times, especially your phone number and email address.

V98 uses a two-factor authentication (2FA) system to provide an added layer of security for your account. We strongly recommend all members enable this feature via account settings.

Our platform will never ask for your password via email, live chat, or any other communication channel. If you receive such a request, please report it to our support team immediately.

03Deposit and Payment Methods

V98 supports a variety of popular payment methods in Malaysia to make your deposit process easy:

• Online bank transfer via FPX (all major Malaysia banks)
• Digital wallets: Touch 'n Go eWallet, GrabPay, Boost, and others
• Visa/Mastercard debit and credit cards
• Supported crypto payment methods

All deposits must be made using a payment method registered in your own name. v98 does not accept third-party deposits. The minimum deposit amount is as stated on the Deposit and may change from time to time.

All financial transactions are processed through channels protected by 256-bit SSL encryption. v98 does not store your full payment card details in our system.

04Fund Withdrawal

Members may submit a withdrawal request at any time, subject to the following conditions:

• The account must have completed the full KYC verification process before the first withdrawal request is approved.
• Withdrawals may only be made to a bank account or payment method registered in your own name.
• The minimum withdrawal amount is as specified on the Deposit page.
• Any bonus received may be subject to wagering requirements before becoming eligible for withdrawal.

V98 processes withdrawal requests within a set timeframe based on the chosen payment method. Most withdrawals to digital wallets and local banks are processed within one to three business days. v98 reserves the right to delay withdrawals for security review or legal compliance purposes.

05Bonuses, Promotions and Wagering Conditions

V98 offers a wide range of bonuses and promotions for new and existing members. Each promotion has its own terms that must be read before claiming, including:

• Wagering requirement: The amount that must be wagered before a bonus can be converted into real cash.
• Validity period: Bonuses have an expiry date and must be used within the specified period.
• Eligible games: Some bonuses may only be used on specific games or categories.
• Withdrawal limits: Some promotions have a maximum withdrawal limit on winnings earned from a bonus.

V98 reserves the right to void any bonus or winnings if there is evidence of promotion abuse, including the use of multiple accounts or unwarranted wagering strategies to fulfil wagering requirements.

06Game Rules and Member Conduct

All games available on the v98 platform are operated using RNG (Random Number Generator) technology certified by independent certification bodies. Every game outcome is completely random and cannot be predicted or influenced.

Members agree to comply with the following rules when using the platform:

• Not using any automated software, scripts, or methods to play any game.
• Not colluding with other players to gain an unfair advantage.
• Not exploiting errors or technical bugs in any game.
• Not using a VPN or location-masking software to access the platform from a restricted region.
• Behave respectfully when interacting with customer support representatives or other players in the platform's community features.

If v98 detects any activity that violates these rules, we reserve the right to suspend the account, void winnings, and report the activity to the relevant authorities.

07Usage Prohibitions and Restrictions

The following activities are strictly prohibited on the v98 platform:

• Registering more than one account using the same or different personal information.
• Using a payment card or bank account that does not belong to you.
• Transferring your account balance to another member through any unofficial method.
• Providing false or misleading information during the registration or KYC verification process.
• Engaging in any form of money laundering through the platform.
• Using the v98 platform for any commercial purpose without written permission from v98.

08Account Closure and Suspension

V98 reserves the right to close or suspend any account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Fraud, misuse, or suspicious activity.
• Non-compliance with KYC verification requests within the specified timeframe.
• Requests from competent authorities or legal directives.

Members may also request to close their own account at any time by contacting the v98 customer support team. If a valid balance exists in the account, v98 will process the withdrawal once all security checks are completed.

For members who wish to take a temporary break from playing, v98 offers a self-exclusion feature that can be activated through your account settings. This is part of our commitment to responsible gaming.

09Platform Liability Limits

V98 provides its services on an "as is" basis and makes no implied warranties regarding the continuous availability of the platform. While we make every effort to ensure uninterrupted platform operation, v98 is not liable for:

• Losses resulting from service disruptions, technical failures, or scheduled system maintenance.
• Indirect losses arising from the use of or inability to use the platform.
• Actions or omissions by third parties, including payment providers or game software providers.
• Consequences arising from security breaches beyond the reasonable control of v98.

V98's liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

10Terms Amendments and Applicable Laws

V98 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the amendment takes effect.

Continued use of the v98 platform after the effective date of any amendments is considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the changes take effect.

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or in connection with this agreement shall be resolved through final negotiation, and where necessary, through binding arbitration.